IP Telephony

The migration of your telephony services to the internet allows the adaptation of communication services to suit your needs, allowing as many calls as needed by your collaborators, along with all communication services, conferences, and follow-up services.

IT Logic's IP communication services are more versatile and scalable than traditional telephony services and enable greater integration of all company locations, regardless of their geographical location, simplifying their configuration and support with a single provider, at a more attractive cost than traditional lines.

IT Logic IP Telephony allows you to:

  • Add new users to the network in less time, through a centralized system of administration.
  • Have an agile configuration of new services.
  • Integration with various CRM's: Zoho, SalesForce, SugarCRM, ConnectWise, SuiteCRM, among others. 
  • Accessibility to all network services for any user, regardless of their location (if so configured).
  • Scalability: from an operational center to multi/locations with deferred call centers.

Consult with our advisors about the configurations that we can adapt to your specific needs:

  • Configuration of virtual switches.
  • Unification into a single switch (short dialing) between branch offices.
  • Mobile extensions (full access to the switch via App for iOS or Android).
  • Multiple geographical presences through the ability to assign local numbers in other parts of the country or the world.
  • Call center features.
  • Supervisors monitoring (call centers/customer service lines.
  • Telephone or videoconference meetings rooms with unlimited participants.
  • Special calls policies treatment (schedules, caller identification, destination, etc.).
  • Voicemails.
  • Call report.
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